Director of Accessibility Services
We are excited to be growing our accessible design and planning team and are seeking a leadership role for an experienced Director of Accessibility Services to join our diverse team of professionals in any of our Northern or Southern California offices. Candidates located in any other MIG location (Texas, Washington, Colorado, New York or Oregon) may also be considered.
MIG supports a hybrid office/remote schedule and encourages in-person work for learning and team-building opportunities. Leaders at MIG should work in the office at least twice per week to lead teams, provide mentorship, and contribute to office culture. Proof of up-to-date COVID-19 vaccination is required.
Responsibilities
- Collaborative Teammate: You will work in our Community Accessible Design and Planning Services team and as part of a cross-office, cross-discipline team that creates plans and designs for accessible communities and facilities.
- Project Oversight: You will be leading teams as well as working directly to create bold, innovative, and equitable planning solutions. This role is expected to provide thought leadership, ensure quality control, and mentor more junior staff in planning methods and best practices.
- Project Work: Directors and Principals at MIG work hands-on on our projects by contributing to high-quality planning documents and other deliverables; maintaining client relationships; identifying the correct course of action to the client; representing clients at public hearings and meetings; and set the standards for excellence, responsiveness, and accountability. In addition, you will manage projects directly by providing overarching project direction and oversight of work products; work with project managers to engage internal and external subconsultant and client teams; and develop, review and oversee scopes of work, budgets, and schedules.
- Project Types: The projects you will typically work on will include Americans with Disabilities (ADA) Self-Evaluation and Transition Plans, ADA implementation planning, facility evaluations and reports, training for agency staff, and writing policy recommendations.
- Client Relationships: To help grow and expand our legacy accessibility practice, you will help build and maintain strong, responsive client interactions by developing and maintaining relationships, developing and implementing marketing strategies, preparing proposals, and helping to define market gaps and new opportunities.
- Leadership Role: Directors and Principals are leaders at MIG, working together with staff to: mentor and train, ensure effective project management, conduct business development, and keep an eye on MIG’s vision, purpose, and reputation in the professional and regulatory community. You will also help facilitate firmwide collaboration for the team, level workloads, lead team meetings, and may supervise staff and complete performance reviews.
MIG works on projects nationwide; some travel, evening, and weekend work will be required for community engagement or to meet deadlines. MIG encourages a work-life balance, and these excess hours can be offset during the week when possible.
Qualifications
To accomplish the responsibilities above, you can manage competing priorities, think critically and creatively, work as part of a collaborative team in an open work environment, and maintain a sense of humor and camaraderie. In addition, you have some combination of the following qualifications:
- A Bachelor’s degree in urban design, architecture, engineering, planning, or law and legal studies or a related field. A Master’s degree in a complementary field is a plus.
- This is a senior-level, leadership position which typically requires a minimum of ten (10) or ideally more years of professional consulting experience.
- Extensive experience working with public agencies in accessibility planning, policy, universal design, community engagement, digital accessibility technology, data management, and producing plan documents.
- Technical knowledge of ADA Standards and demonstrated ability to understand and adapt to the context of accessibility work (legal implications, public agencies, stakeholder engagement, guiding clients on managing and tracking data, etc.)
- Ideally, you have a demonstrated professional background focused on ADA title II self-evaluation and transition plans, and a passion to work with a creative and driven team dedicated to creating accessible and inclusive communities.
- Demonstrated experience managing and overseeing private-sector projects, including maintaining compliance with project contracts, drafting and managing scopes budgets, maintaining schedules, as well as working with clients and partners to execute project work.
- You have the ability to prepare and deliver effective public presentations, lead working meetings, and speak clearly in front of groups and facilitate client and stakeholder meetings.
- You can communicate effectively in written and verbal form amongst team members, clients, and developers to coordinate work assignments, deliverables, and deadlines.
- Software proficiency in Microsoft Office and Adobe Acrobat DC (PDF), familiarity with database applications and asset management tools
- Ability to actively participate in or lead marketing and business development opportunities, develop proposals, participate in interviews, and develop and maintain potential client and partner relationships.
- An ability to develop collaborative, productive, and respectful relationships with community members, organizations, and partners.